Contact FINSYNC for Questions and Support
You can contact FINSYNC support via online chat, an online submission form, or by phone. There are three ways to reach FINSYNC support for questions and assistance:
Responses are provided Monday–Friday, 8:00 AM–5:30 PM (Eastern Time). Note: the online submission form (option 2 below) accepts inquiries 24/7.
1. Online Chat:
- Through any application, including the Business Platform application (app.finsync.com) and clicking the support (?) icon.
- By going to www.finsync.com and using the chat icon on the lower-right
2. Submit Online:
- You can click the following link (https://www.finsync.com/support) to submit your inquiry 24/7
3. By Phone: