If you create a FINSYNC business profile and do not start processing payroll immediately, your current pay period may be located some time in the past.
If this is the case, you should NOT hit process.
Instead, you can avoid processing any time tracked to the payroll module through projects or for other reasons by sending an email to support@finsync.com from the email address associated with the Account Owner.
Please include:
- The start date of your desired pay period.
- The end date of your desired pay period.
- The date of payment to team members for that time period. Note: The pay date must be at least 3 business days beyond the last day of the desired pay period.
Once your pay period has been advanced to the correct period, you will receive notification by email.